When you’re designing the frequently asked questions page for your website, keeping user experience at the top of your mind is essential. Visitors are looking for answers as quickly as possible, and the way you design your page has a big influence on it. If the frequently asked questions are limited in amount, you can easily showcase them below each other. But, if you have many questions that need answering, grouping them might be more beneficial. In today’s Divi tutorial, we’ll show you how to structure them in custom clickable tabs. You’ll be able to download the JSON file for free as well!
Let’s get to it.
Preview
Before we dive into the tutorial, let’s take a quick look at the outcome across different screen sizes.
Desktop
Mobile
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1. Build the Element Structure
Add Section #1
Background Color
Start by adding a new section to the page you’re working on. Open the section settings and apply a background color.
- Background Color: #fffbf2
Spacing
Move on to the section’s design tab and remove all default bottom padding.
Border
Next, apply a custom border.
- Border Width: 1vw
- Border Color: #fffbf2
Box Shadow
Include a box shadow as well.
- Box Shadow Vertical Position: 0px
- Box Shadow Spread Strength: 1px
- Shadow Color: #000000
- Box Shadow Position: Inner Shadow
Z Index
And complete the section settings by increasing the z index in the advanced tab.
Add Row #1
Column Structure
Continue by adding a new row to the section using the following column structure:
Sizing
Without adding modules yet, open the row settings and change the sizing settings as follows:
- Use Custom Gutter Width: Yes
- Gutter Width: 1
- Max Width: 1380px
Spacing
Add some custom spacing values next.
- Top Margin: 3%
- Bottom Margin: 3%
- Left Padding: 1%
- Right Padding: 1%
Add Text Module to Column
Add H1 Content
Time to add modules, starting with a Text Module containing some H1 content of your choice.
H1 Text Settings
Change the module’s H1 text settings accordingly:
- Heading Font: Cormorant Garamond
- Heading Font Weight: Bold
- Heading Text Size:
- Desktop: 60px
- Tablet: 42px
- Phone: 36px
Add Divider Module to Column
Visibility
The next module we’ll add is a Divider Module. Make sure the “Show Divider” option is enabled.
Line
Move on to the module’s design tab and change the line color.
Sizing
Modify the sizing settings too.
- Divider Weight: 2px
- Max Width: 150px
- Height: 2px
Spacing
And complete the module settings by adding some top margin to the spacing settings.
Add Row #2
Column Structure
On to the next row. Use the following column structure:
Sizing
Without adding modules yet, open the row settings and change the sizing settings as follows:
- Use Custom Gutter Width: Yes
- Gutter Width: 1
- Max Width: 1380px
Spacing
Remove all default top and bottom padding too.
- Top Padding: 0px
- Bottom Padding: 0px
Add Text Module #1 to Column
Add H3 Content
Add a first Text Module to the row with some H3 content of your choice.
Background Color
Add a white background color.
- Background Color: #ffffff
H3 Text Settings
Then, modify the H3 text settings accordingly:
- Heading 3 Font: Karla
- Heading 3 Font Weight: Bold
- Heading 3 Font Style: Uppercase
- Heading 3 Text Alignment: Center
- Heading 3 Text Size: 15px
- Heading 3 Letter Spacing: 4px
Sizing
Change the width across different screen sizes too.
- Width:
- Desktop: 22%
- Tablet & Phone: 44%
Spacing
Next, add some custom spacing values.
- Right Margin: 1%
- Top Padding: 30px
- Bottom Padding: 20px
- Left Padding: 5%
- Right Padding: 5%
Border
Add a border.
Box Shadow
Include a box shadow as well.
- Box Shadow Vertical Position: 0px
- Shadow Color: #fff3dd
- Box Shadow Position: Inner Shadow
Main Element CSS
And complete the module settings by assigning a custom display property to the module’s main element in the advanced tab. This, in combination with the adjusted width, will allow several modules to show up next to each other.
display: inline-block;
Clone Text Module 3x
Once you’ve completed the first Text Module, you can clone it three times.
Change Content
Make sure you change the content in each one of the duplicates.
Add Section #2
Spacing
Add another section right below the previous one, open the section settings and apply some top and bottom padding.
- Top Padding: 100px
- Bottom Padding: 100px
Add Row #1
Column Structure
Continue by adding a new row using the following column structure:
Sizing
Open the row settings, go to the design tab and change the sizing settings as follows:
- Use Custom Gutter Width: Yes
- Gutter Width: 2
- Max Width: 1380px
Add Toggle Module #1 to Column
Add Content
Then, add a first Toggle Module to the row and use some content of your choice.
Icon Settings
Move on to the module’s design tab and change the icon settings.
- Icon Color: #000000
- Use Custom Icon Size: Yes
- Icon Font Size: 24px
Toggle Settings
Modify the toggle settings too.
- Open Toggle Background Color: #fffbf2
- Closed Toggle Background Color: #ffffff
Title Text Settings
Then, apply some custom styles to the title.
- Open Title Text Color: #333333
- Title Text Color: #333333
- Title Heading Level: H4
- Title Font: Cormorant Garamond
- Title Font Weight: Bold
- Title Text Size:
- Desktop: 36px
- Tablet: 34px
- Phone: 28px
Closed Title Text Settings
We’re changing the closed title text color too.
- Closed Title Text Color: #333333
Body Text Settings
Then, we’ll style the body text.
- Body Font: Karla
- Body Text Size: 17px
- Body Line Height: 1.9em
Spacing
We’ll add some responsive spacing values as well.
- Top Padding:
- Desktop: 2%
- Tablet: 4%
- Phone: 6%
- Bottom Padding:
- Desktop: 2%
- Tablet: 4%
- Phone: 6%
- Left Padding: 5%
- Right Padding: 5%
Border
Next, we’ll change the border color.
Toggle Content CSS
And we’ll complete the module settings by adding one line of CSS code to the toggle content area in the advanced tab.
margin-top: 30px;
Clone Toggle Module as Many Times as Wanted
Once you’ve completed the first Toggle Module, you can clone it as many times as you want.
Change Content
Make sure you change all duplicate content.
Change State of Toggle Module #1
Then, open the first Toggle Module again and change the state to “Open”.
Clone Entire Row 3x
Now that we have our first set of Toggle Modules, we can clone the entire row three times. In total, we’ll now have 4 rows containing Toggle Modules. This matches the number of Text Modules in the second row of section #1.
Change Content
Make sure you change the content in each duplicate row.
Add Functionality
Add Consecutive CSS IDs to Text Modules in Row #2 of Section #1
Now that we have all elements in place, it’s time to apply the functionality. We’re going to make sure that once a Text Module in row #2 of section #1 is clicked, the corresponding FAQ toggles are shown. Open each one of the Text Modules individually and use the following consecutive CSS IDs:
- Text Module #1: faq-item-1
- Text Module #2: faq-item-2
- Text Module #3: faq-item-3
- Text Module #4: faq-item-4
Add Consecutive CSS IDs to Rows in Section #2
Next, we’ll apply CSS IDs to each row containing Toggle Modules. We’re following the same consecutive order.
- First Row: faq-tab-1
- Second Row: faq-tab-2
- Third Row: faq-tab-3
- Fourth Row: faq-tab-4
Add Code Module to Row #1 of Section #1
To make the functionality works, we’ll use some custom CSS and JQuery code. To add the code to our page, we’ll insert a new Code Module in row #1 of section #1, right below the Divider Module. Make sure you add style and script tags in advance.
Add CSS Code
Then, copy paste the following CSS code between the style tags:
[id*="faq-item"] {
cursor: pointer;
}
[id*="faq-tab"]{
position: absolute!important;
top: 0px;
bottom: auto;
left: 50%;
right: auto;
transform: translateX(-50%);
}
.active-faq-item {
color: #6b63dd !important;
background-color: #fff;
}
.hide-faq-tab{
visibility: hidden;
opacity: 0;
}
.show-faq-tab{
visibility: visible !important;
opacity: 1 !important;
z-index: 12;
position: relative !important;
left: 0 !important;
transform: translateX(0%) !important;
}
.faq-item-active {
background-color: #000 !important;
color: #fff !important;
}
.faq-item-active h3{
color: #fff !important;
}
Add JQuery Code
And complete the tutorial by using the following lines of JQuery code between the script tags:
jQuery(document).ready(function($){
$('#faq-item-1').addClass('faq-item-active');
$('#faq-tab-1').addClass('show-faq-tab');
$('[id*="faq-tab"]').not('#faq-tab-1').addClass('hide-faq-tab');
$('[id*="faq-item"]').click(function() {
var selector = $(this).attr('id').replace('item', 'tab');
var $faqSelect = $('#' + selector);
$('[id*="faq-tab"]').removeClass('show-faq-tab');
$('[id*="faq-tab"]').addClass('hide-faq-tab');
$faqSelect.addClass('show-faq-tab');
$('[id*="faq-item"]').removeClass('faq-item-active');
$(this).addClass('faq-item-active');
});
});
Preview
Now that we’ve gone through all the steps, let’s take a final look at the outcome across different screen sizes.
Desktop
Mobile
Final Thoughts
In this post, we’ve shown you how to improve your frequently asked questions page’s user experience. More specifically, we’ve shown you how to structure the questions in different tabs per type. This approach will help you organize your frequently asked questions, which in turn will help your visitors find answers to their questions quicker. You were able to download the JSON file for free as well! If you have any questions, feel free to leave a comment in the comment section below.
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