Spamhaus does not sell its way out

Spamhaus does not sell its way out

One morning your messages stop going out. The sending log repeats the same line, and it contains a name: Spamhaus. A predictable sequence follows. Someone searches for “get IP removed from Spamhaus”, lands on a service promising delisting within 24 hours...
The dedicated IP you are sold will never warm up

The dedicated IP you are sold will never warm up

The day you sign with a sending provider, you will be offered a dedicated IP address. The price is modest, the argument simple: your reputation will be your own. That is true. It is also, for most companies, exactly what you should not buy. What Google writes about...
Two thousand messages a day, and that is all

Two thousand messages a day, and that is all

There is a conversation that happens every year in every company, and it always starts the same way: “how many can we send from our work mailbox?” The answer is published. It is quantified. It is far lower than most people imagine, and at Microsoft it...
No warm-up schedule has ever been published

No warm-up schedule has ever been published

Look for a warm-up schedule. You will find dozens, all different, all presented with the same confidence. Day 1, fifty messages. Day 2, one hundred. Day 3, two hundred and fifty. Double every two days. Segment by operator. Write only to your most engaged contacts for...
A rejected message tells you exactly why

A rejected message tells you exactly why

A rejected message answers you. It tells you why, with a precision you will find in no dashboard, and it tells you for free. Almost nobody reads it. People look at a bounce rate, watch it climb, and go looking for the cause elsewhere. It is written out in full in the...
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